Billing Terms and Conditions
Last Updated: July 11, 2025
Accepted Payment Methods
At Haanfy, we currently accept PayPal as our primary and secure method of payment. All transactions must be completed through PayPal at checkout. We are committed to expanding our payment options in the future to better serve your needs.
Currency for Transactions
All transactions conducted on our website are processed in Malaysian Ringgit (MYR). Prices displayed on product pages, in the cart, and during checkout reflect this currency. If your payment method is linked to a different currency, your financial institution may apply its own exchange rates or additional conversion fees.
Secure Payment
To ensure the safety of your payment and personal information, all transactions on our platform are protected using SSL (Secure Socket Layer) encryption. This industry-standard security technology encrypts your data during transmission to prevent unauthorized access, giving you peace of mind when shopping with us.
Shipping Policy Overview
We are pleased to offer free shipping on all products across Malaysia. Orders are processed within 3 to 6 business days, and delivery is completed within 7 to 12 business days, depending on your location. Our shipping schedule runs from Monday to Friday. For full details, please refer to our complete Shipping Policy.
Return & Refund Policy Overview
If you are not completely satisfied with your purchase, we offer a 30-day return window for both defective and non-defective items in new condition. Returns are processed by mail, and a downloadable return label will be provided once approved. Haanfy covers all return shipping costs, and there are no restocking fees. Refunds are issued in MYR to your original payment method within 15 business days. For more information, view our full Return & Refund Policy.
Privacy Policy Overview
Your privacy is important to us. We collect and process your personal information in accordance with applicable data protection laws. All customer data is securely stored and only used for order fulfillment, communication, and account servicing. For more details about how we protect your information, please read our Privacy Policy.
Google Merchant Center Compliance
Haanfy complies fully with Google Merchant Center policies, including transparency in billing, checkout, return procedures, and privacy practices. All information provided on our site—including product pricing, shipping times, and refund processes—is accurate and clearly disclosed to ensure a safe and trustworthy shopping experience.
Store Information
If you have questions about billing, orders, or any other aspect of our service, feel free to contact us. Our team is here to assist you during business hours.
Store Name: Haanfy
Email: info@haanfy.com
Address: 30, Jalan SS 2/72, SS 2, 47300 Petaling Jaya, Selangor, Malaysia
Operating Hours: Monday to Friday: 9:00 AM to 17:00 PM (GMT+8)
Contact Page: Contact Form
Need help? Our support team is here for you. Reach out to us by email or send a message through our website contact form, and we will get back to you within two business days.