Frequently Asked Questions
When will my order arrive?
We typically process orders within 3โ6 business days, and delivery across Malaysia takes 7โ12 business days. You'll receive a tracking number once your order ships so you can follow it all the way to your doorstep!
Do you offer free shipping?
Yes! We offer free shipping on all orders throughout Malaysia โ no minimum spend, no hidden fees.
What if I change my mind after ordering?
No worries! If your item is unused and still in its original condition, you can return it within 90 days. Just email us to start the return process, and weโll send you a free return label.
How do I contact customer support?
You can reach us anytime at info@haanfy.com or through our website contact form. Weโre available Monday to Friday, 9:00 AM to 5:00 PM (GMT+8) and usually respond within two business days.
Are your lights energy-efficient?
Many of our products feature LED technology, making them both stylish and energy-saving. Check the product details for specific wattage and efficiency info.
Do you ship outside of Malaysia?
At the moment, we only ship within Malaysia. But stay tuned โ weโre always working to grow and may offer international shipping in the future!