Payment Policy
Accepted Payment Methods
At Haanfy, we currently accept PayPal as our primary and secure method of payment. This ensures that all transactions are completed safely and efficiently through PayPal's trusted platform. We are committed to expanding our payment options in the future to better cater to your needs.
Currency for Transactions
All transactions on our website are processed in United States Dolllar (USD). Prices displayed on product pages, in the shopping cart, and during checkout are all denoted in USD. If your payment method is linked to a different currency, your financial institution may apply its own exchange rates or additional conversion fees.
Secure Payment
Your security is our priority. To protect your payment and personal information, we utilize SSL (Secure Socket Layer) encryption during all transactions on our platform. This industry-standard security technology encrypts data during transmission, preventing unauthorized access and ensuring your peace of mind while shopping with us.
Shipping Policy Overview
We are delighted to offer free shipping on all products across Malaysia and United States. Orders are typically processed within 28 - 42 business days, with delivery completed within 28 - 42 business days depending on your location. Our shipping operations run from Monday to Friday. For a comprehensive understanding of our shipping procedures, please refer to our detailed Shipping Policy.
Return & Refund Policy Overview
Your satisfaction is important to us. Haanfy offers a 30-day return window for both defective and non-defective items in new condition. Returns are processed via mail, and upon approval, a downloadable return label will be provided. We cover all return shipping costs, and there are no restocking fees. Refunds are issued in USD to your original payment method within 15 business days. For more details, please review our complete Return & Refund Policy.
Privacy Policy Overview
We respect your privacy and adhere to applicable data protection laws. Your personal information is collected and processed securely, strictly for order fulfillment, communication purposes, and account servicing. For detailed insights into how we safeguard your information, please review our Privacy Policy.
Google Merchant Center Compliance
Haanfy fully complies with Google Merchant Center policies, ensuring transparency in billing, checkout processes, return procedures, and privacy practices. All information provided on our site including product pricing, shipping times, and refund processes—is accurate and clearly disclosed, aiming to deliver a secure and trustworthy shopping experience.
Store Information
For any inquiries regarding billing, orders, or other aspects of our service, please don't hesitate to contact us. Our dedicated team is available during business hours to assist you promptly and effectively.
Store Name: Haanfy
Email: info@haanfy.com
Address: 30, Jalan SS 2/72, SS 2, 47300 Petaling Jaya, Selangor, Malaysia
Operating Hours: Monday to Friday: 9:00 AM to 5:00 PM (GMT+8)
Need Help?
Our support team is committed to providing exceptional service. Reach out to us via email or our website contact form, and we will respond to your inquiries within two business days.